Loke to address MyEG and Zetrix AI suspension as JPJ agents Monday

PUTRAJAYA, 5 OCTOBER 2026 —

KUALA LUMPUR — Transport Minister Anthony Loke Siew Fook addressed the sudden suspension of My E.G. Sdn Bhd and Zetrix AI Bhd as collection agents for the Road Transport Department (JPJ) on Monday morning, firmly rejecting allegations that the move was driven by political motives.

The suspension, which took effect at 12.01am on Monday, October 5, marks a significant disruption in the digital payment ecosystem for road tax and driving licence renewals in Malaysia. By removing the two primary private agents, the government has effectively halted their ability to process these transactions, a move that underscores the severity of the financial non-compliance.

Loke emphasized that the action was a necessary regulatory enforcement measure, not a political statement, and he expressed surprise at the social media backlash that had called for his resignation.

The core of the dispute lies in the unremitted collections from traffic summonses, road tax, and driving licence renewals. According to the Ministry of Transport (MOT), the total claims against the companies amount to RM314 million for the period between May 19 and September 30. This sum represents government revenue that was collected on behalf of the JPJ but was not transferred to the main receipts account of the MOT’s Accounting Office.

The scale of the outstanding amount highlights a significant lapse in the contractual obligations of the agents, who are expected to act solely as custodians of taxpayer funds.

Loke detailed the timeline of events leading to the suspension, noting that the government had provided multiple opportunities for the companies to settle the outstanding amounts. He revealed that authorities had issued 35 reminder notices and held four engagement sessions with stakeholders to resolve the issue. Despite these efforts, the companies failed to fulfill their obligations. The final trigger for the suspension, Loke explained, was a cheque worth RM231 million submitted by the company.

Although the cheque was credited on September 30, it was not processed by the bank following instructions from the company, leaving the government without the funds.

In response to questions regarding the alleged corporate ties of MyEG to the United Malays National Organisation (Umno), Loke dismissed the connection as irrelevant to his ministerial duties. "You have to ask them (MyEG). I don't want (this associated) with any political parties. My role here is to treat every company, every agent the same," he said. He further clarified, "Whomever they are associated with is irrelevant to me.

One thing is certain: they have nothing to do with my party. It is not our consideration. We look at the facts. The fact is, there is an outstanding amount."

The minister’s comments were a direct rebuttal to claims circulating on social media that the suspension was a politically motivated move. Loke expressed amusement at the calls for his resignation, arguing that the logic was flawed. "In social media, when action is taken, I am surprised. They are asking me to resign. The one that didn't pay is the company, but the one being told to face action is the minister.

What kind of logic is this?" he asked. He reiterated that responsibility for the unpaid revenue rested squarely with the companies involved, not with the minister enforcing the law.

JPJ Director-General Datuk Aedy Fadly Ramli had announced the suspension last Friday, stating that the decision was made after taking into consideration the companies' compliance with the terms and conditions of their agreements. Ramli noted that there were outstanding obligations that had yet to be fulfilled or settled.

The suspension effectively freezes the companies' ability to operate as payment agents, a move that has immediate implications for the millions of vehicle owners who rely on these platforms for their annual renewals.

The incident has drawn attention from civil society groups, with Malaysia Corruption Watch calling for an independent audit on Saturday. The organization urged the government to explain how revenue collected on behalf of the JPJ was not remitted, raising questions about the oversight mechanisms in place for such large-scale financial transactions.

The call for an audit reflects broader concerns about transparency and accountability in the management of public funds, particularly when private entities are involved in the collection of government revenue.

Loke stressed that the companies are merely tax collection agents and that the funds in question belong to the taxpayers or licence payers. "They are only tax collection agents. This is not their money. This is the money of taxpayers or licence payers that they [held]," he said, emphasizing the fiduciary responsibility of the agents.

The failure to remit these funds is not just a contractual breach but a violation of public trust, as the money was intended for government services and infrastructure.

The suspension has also raised questions about the continuity of services for the public. With MyEG and Zetrix AI no longer able to process payments, vehicle owners must now seek alternative methods to renew their road tax and driving licences. The government has not yet detailed the immediate logistical arrangements for this transition, but the urgency of the situation is clear.

The RM314 million in outstanding revenue is a substantial sum that has been missing from the government's accounts for several months, impacting the fiscal planning and resource allocation of the Transport Ministry.

As the press conference concluded, Loke reaffirmed the government's commitment to enforcing contractual obligations and ensuring that public funds are handled with integrity. The suspension of MyEG and Zetrix AI serves as a stark reminder of the risks associated with outsourcing critical public services to private entities. The government's stance is clear: compliance with financial obligations is non-negotiable, and any breach will be met with decisive regulatory action.

The next steps will likely involve a thorough investigation into the handling of the funds and the potential legal actions against the companies to recover the outstanding amount.

Related: My E.G. Sdn Bhd · Transport Ministry · Anthony Loke Siew Fook · Putrajaya