Siaran Media Bacaan 4 minit MyGOV Malaysia Melangkah Ke Era Baharu Dengan Agentic AI MyGOV Malaysia Melangkah Ke Era Baharu Dengan Agentic AI 10 Aug 2026 Baca
Sekiranya anda melihat pautan selain .gov.my , segera tutupkan halaman itu walaupun ia menyerupai portal rasmi! PUTRAJAYA, 10 Ogos 2026 – Kementerian Digital terus memperkukuh agenda transformasi digital sektor awam dengan meneroka penerapan Agentic Artificial Intelligence (Agentic AI) dalam aplikasi MyGOV Malaysia, sebagai langkah strategik ke arah merealisasikan penyampaian perkhidmatan kerajaa
Source: Ministry of Digital Malaysia · August 13, 2026 at 7:40 AM · AI-assisted report
PUTRAJAYA, 13 AUGUST 2026 —
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**Malaysia’s MyGOV Platform to Integrate Agentic AI for Smarter Public Services**
Market Impact
PUTRAJAYA, Aug 10 — Malaysia’s Ministry of Digital is advancing its digital transformation agenda by introducing **Agentic Artificial Intelligence (Agentic AI)** into the **MyGOV Malaysia** platform, aiming to enhance public service delivery through smarter, proactive, and citizen-centric interactions.
Agentic AI represents an evolution in AI usage, enabling the platform to understand user context, plan actions, and execute tasks across government services—subject to security, privacy, and governance controls. This approach aligns with Malaysia’s **AI Public Sector Adaptation Guidelines**, ensuring responsible deployment with human oversight.
The integration will transform MyGOV from a service aggregator into a **digital assistant**, allowing users to state their needs in simple language. The AI will identify relevant services, provide step-by-step guidance, and—with user consent—execute actions such as checking and paying traffic summonses. As of July 2026, MyGOV has **2.9 million users** and **52 services** from **19 agencies**.
**Implementation will be phased**, prioritizing security, data privacy, and transparency. The ministry will collaborate with relevant agencies to ensure a **safe, responsible, and effective** rollout, supporting Malaysia’s goal of becoming an **AI-driven nation by 2030**.
**Market Impact:** Details not yet available. **Outlook:** The move aligns with Malaysia’s **Madani Government** vision, reducing bureaucratic complexity while improving user experience. Further updates on deployment timelines and service expansions will be provided as the beta phase progresses.
Related: Ministry of Digital · Putrajaya