Rentaka Logistics outlines car shipping rates and process to Sabah ports

KOTA KINABALU, 29 SEPTEMBER 2026 —

Rentaka Logistics said it provides a roll‑on/roll‑off (RORO) service that moves motorcycles, cars and SUVs from Port Klang to the Sabah ports of Sepanggar (Kota Kinabalu), Sandakan and Tawau, with prices beginning at RM1,215 for a motorcycle and RM2,245 for a sedan or compact car.

The company explained that the quoted amount covers only the port‑to‑port freight; marine insurance is calculated separately based on the vehicle’s insured value and is confirmed once a formal quotation is issued.

According to Rentaka Logistics, the process starts with a customer contacting the firm via WhatsApp, telephone or an online form to obtain a preliminary quote that reflects the vehicle type, chosen destination port and preferred shipping date.

Once the customer accepts the estimate, a deposit is paid and the company issues an official receipt and prepares the necessary documentation, including a copy of the owner’s identity card, the vehicle registration card and full vehicle details such as plate number, model and colour.

The firm said it then books a slot on the scheduled RORO vessel, which sails twice a week from Port Klang to Sepanggar, and confirms the loading timetable with the customer. Rentaka Logistics added that it offers an optional door‑to‑door pickup service within the Klang Valley for an extra charge that varies by location, and it advises owners to leave only minimal fuel in the tank and to ensure the battery is functional before loading.

When the vehicle arrives at the company’s yard, Rentaka Logistics said it conducts a thorough inspection, takes photographs and sends the report to the customer through WhatsApp. The vehicle is then stored in a secured, fenced transit yard that operates 24/7 until the vessel’s departure date. Loading onto the RORO ship is carried out by the company’s professional team, which described the operation as safe and efficient.

The sea transit from Port Klang to Kota Kinabalu normally takes two to three days, while the total door‑to‑door duration, including documentation, yard storage and final delivery, ranges from 10 to 14 days depending on the sailing schedule and the destination port.

Upon arrival at Sepanggar, Sandakan or Tawau, the vehicle is off‑loaded and local customs clearance begins; a Rentaka Logistics officer in Sabah contacts the customer to arrange either pickup or door‑to‑door delivery to the final address.

Rentaka Logistics said that after the vehicle is handed over, the customer must present the original identity card and the vehicle key for verification. A one‑to‑three‑day grace period is provided for any complaints; if no issues are raised, the case is closed and the transaction is considered complete. The firm emphasized that there are no hidden fees, with all charges disclosed in the initial quotation.

The company noted that it also offers a return journey service from Sabah to Peninsular Malaysia, using the same RORO arrangement, and that it can handle other cargo such as furniture, business stock and general goods on a cubic‑metre basis. Rentaka Logistics added that electric vehicles must be shipped in a closed container because the RORO vessels serving Sabah and Sarawak do not accept lithium‑ion battery‑powered cars for safety reasons.

According to Rentaka Logistics, the service has been operating since 2023 and has earned a 4.9‑star rating from 95 Google reviews, which the company said are updated directly from its profile. It cited compliance with the Jabatan Pengangkutan Jalan for vehicle registration and road tax, and with the Jabatan Kastam Diraja Malaysia for customs procedures, as part of its standard operating practice.

Customers can reach Rentaka Logistics through WhatsApp (responding from 9 am to 7 pm), telephone or an online booking form to obtain a firm quotation, modify sailing dates if necessary, or ask for additional details about the shipping process. The firm said it will inform clients promptly of any schedule changes and will assist in rescheduling without extra charge.

Related: Rentaka Logistics